Urgent Care and Walk-in Clinic Reviews Near Hixson, TN

AFC Urgent Care of Hixson, TN Provides 5 Star Doctor and Medical Service Ratings

“I received wonderful care! The entire staff was caring and efficient with my care. Great experience.” Debbie J. 

“Well-staffed and knowledgeable associates. The Dr. took his time and listened to me. The office called with a follow up to see how I was doing. Really appreciate how caring everyone was. Very little wait time.” Margaret H. 

“We have used the facility for minor illnesses and several sports physicals and have always been extremely satisfied. I can’t think of anything to improve on at this time.” Jennifer J. 

“I like coming to your clinic. The staff is always nice and friendly. I will come back in the future and I will definitely recommend you all to my family and co workers!” Laura H. 

“The office was very clean and bright. The receptionist was very sweet. The nurse and dr were so nice and professional. I will definitely visit again if needed.” Jackie K. 

“I was very impressed with the assistance from the associates at AFC. They were very kind and professional with asking the type of questions and collecting the information required for my visit. Also, they were very pleasant to be around. Awesome! The doctor was very thorough with his examination and did an excellent job with explaining the results. Thanks.” Donnie W. 

“I have always been skeptical about going to the doctor. This experience changed my mind forever. I have never met more polite and capable people. I’m so glad l chose to go here. Doctor Alan Von Gremp was so caring with me, words cannot describe. His bedside manner and attitude was kind, knowledgeable, and professional. I will recommend this facility to everyone l know seeking care and attention for their medical needs.” Juliet G

“I was hesitant to use anyone but my family physician but I’m glad I used AFC. I would strongly encourage everyone to go there.” Julia N. 

“I was welcomed by reception staff and called back shortly thereafter. MA was professional in performing her duties. MD listened carefully, asked pertinent questions, and prescribed appropriate medication. He also reached out to specialty office to arrange care for me there. Discharge staff explained all instructions in detail. I’m very pleased with this visit!” Kathleen M. 

“I love this office. I can never get in to see my regular physician when I have a need to issue, as I had this day. The Doctor was kind, listened to my problem, and treated me with respect. I can’t say enough about your operation. Thank you!” Mary W. 

“Y’all are the best!” Tiffany C. 

“The staff at the Farragut location was warm and helpful! We have visited this office twice in the last week. We felt welcome but we hope we don’t see you all again anytime soon! 🙂 Robert P.

“Everyone at AFC are so nice . Dr. Rhea was a very nice doctor!” Jodie A. 

“Everyone in the Urgent Care was very nice and welcoming! It makes me feel Good to know that I have an Urgent Care that I can take my daughter too! Thank you to all the staff “ Shelby J. 

“It’s always clean and everyone is very nice. I feel like we are really cared for there.” Kara J. 

“The doctor I saw was kind and very thorough. She listened to my concerns and let me ask questions. I felt comfortable and at ease. I also appreciated the follow up phone call.” Chad W. 

“Dr. von Gemp is amazing! He was very thorough and helped me understand how and why I was diagnosed with shingles. I’d seen him in that office before and he is always kind and thorough.” Cortney W. | Hixson

“I was very impressed with everything about it. A pleasant atmosphere to walk in to. But the best part was the way I was treated, like they truly cared that I was sick. I went to another clinic the day before and they didn’t even catch what was wrong with me. Your doctor saw the problem immediately and gave me medicine to start my healing. I’m so glad that you are so close to where I live. This will be my go to clinic from now on. I will be spreading the word. Thank you.” Janice K. | Fountain City

“You make regular doctor offices look poorly next to you. Thank you 😊” Carolyn R. | Fountain City

“I came in exactly one minute before they closed. They took me. I greatly appreciate they absolutely stick to the hours.” Verna H. | Chattanooga

“I am very much apprehensive of doctor visits, and go only when absolutely necessary, but the visit went well, and I would recommend to others. “ Ruth S.

 “Very Fast And Thorough” Kourtney T.

“I greatly appreciated the doctor going ahead and speaking to my HR on my behalf. It put me at ease. The lady who took my x-ray was very knowledgeable of what I needed and was very gentle. THANK YOU ALL!!” Nancy C. 

 “No improvement necessary. My experience could not have been better. Thanks so much.” Mary H.  

“The center was very clean and well-kept and the staff was very friendly and helpful. I had a nice and quick experience and if I ever need any quick care again I will come back.” Brittany B. 

“Was pleased with the service and will use them again if needed, would recommend to family and friends. Thanks!!” Anita K. 

“I am grateful to AFC Urgent Care for always providing excellent medical care to me and my family. Your staff is wonderful and knowledgeable. Thank you!” Kristen G. 

“By far the cleanest center I have visited in the area. The others are just nasty. Everyone was very welcoming. Being new to the area I had tried a few others. I will be back to this location the next time I need to feel better.” Reagan B. 

“My total visit was awesome, wonderful treatment/care by the PA, hardly any wait time. Definitely my place to go anytime I need care.” Charlotte F. 

“I have visited this facility a few times, and the staff is always friendly and helpful. I was seen by the same PA on all occasions, and I have confidence in her ability and diagnosis. I don’t need medical attention often, but I will certainly visit this location if I do.” Linda S.

“Mine and my daughters experience was great! Thank you to the staff for being so nice and taking care of us!” Brianna S.

“Dr. Gremp was very informative and helpful. He understood my issue thoroughly and gave me tips to manage my symptoms.” Marcus E.

“Very impressed with how friendly everyone was during my visit! I’ve never been to a walk in clinic before and got out so fast. I was super impressed with Dr. Alan Von Gremp and staff.” Laurie J. 

“Keep up the good work. Very professional with quick, friendly service.” Sean M.

“Gracious knowledgeable staff; excellent in every way. Totally compassionate and patient; service was top notch. Doctor really took time to locate a medicine that wasn’t contraindicated by my allergies and other prescriptions. I am exceedingly grateful.” Jan G.

“The office was great. It was the second time I’ve visited and the staff, nurses, and doctor I met with were great and helped me. They even gave me a follow-up call to check how I was doing! I really appreciated that! This is definitely my go to Urgent Care when I need it.” Elyse B.

“The model for health care provided by this business meets the needs, its efficient, clean, and provides a good level of care. Much preferred over what is considered primary care doctor services for colds, and minor type illness’.” Stacey P. 

“Surprised at a follow up call which was much appreciated and helpful. I was not feeling better and the person that called me actually checked with the doctor and called me back within 30 minutes to let me know he was calling in another RX. This does not happen and happen this fast in a primary care or even a specialist office ! Thank you!!” Linda M. 

“I was taken back promptly and treated well hoping my problem mends quickly.” Patricia M. 

“All was great! Could not have been better kind helpful informative.” Kevin S.

“Have used your facility for several years for my husband and myself. Have always received prompt, friendly, courteous, and efficient treatment. And have always felt that we got good medical treatment there. It is nice to have a close place where we can receive urgent medical care. Location is great for us. When needing urgent care, it is more convenient and easier than waiting for an appointment at the doctor’s office.” Judy B. 

“I was in & out in 20 minutes. All of the staff was very professional & friendly. I got the shot I needed for poison ivy, as well as advice on side effects & over-the-counter anti-histamines. I would definitely recommend this facility to my friends.” Pat C.

“This AFC Clinic was one of the best experiences I’ve had for an emergency. It was clean, it was comfortable, the front desk assistants were kind and helpful, the nurses were fast and careful, and the doctor was quick too. They respected my time and assisted my needs, and without any difficulty. I highly recommend AFC and appreciate how well they took care of me.” Shanna C.

“Great staff! Was in and out fast! Keep up the good work!” Amit V.

“This was the second time I have used this facility. I was very happy with my card both visits. I have referred several friends there because of your doctor.” Debra V.

“I love your place in Hixson! I like how quick, thorough and efficient it is. I will probably always go there when I need a doctor.” Mimi M.

“Personnel was very thorough, waiting room was exceptionally clean, nurse attendant was very through, Dr is exceptionally good at explaining things so I could understand. Would and have recommended AFC to my friends. I would not go to any other walk in clinic.” Lilly Q.

“I truly appreciate the warm hospitality and the professionalism with the staff and doctor! Once again thanks!” Karl F.

“I was in a miserable state when I came there but the whole staff was so friendly and so welcoming! In front desk Sakshi was very sweet and nice enough to explain my insurance and the clinical staff were amazing and the doctor I saw explained my diagnosis very well! Very pleased with the service! I will definitely recommend this clinic with my friends and family!” Kariana P.

“We’ve been to AFC several times and the staff has always been friendly and informative. The waits times have never been bad. The physicians are always good to answer questions and provide helpful feedback and suggestions.” Erin M.

“This was an amazing experience. The waiting room was quiet, the staff was amazing and the building was bright and clean. I was pleased by the price and care from the staff. Chad was my nurse, he was friendly and informative. John was my doctor, he clarified that he was a NP. They weren’t judge-mental at all, which was a relief. I would definitely refer people to the Hixson urgent care.” Ross C. 

“I love going to your office. It is always easy and fast. My only wish is that you could be my primary care doctor. I can’t even get in to see my doctor when I am sick. Oh well, you are doing a great job, keep up the good work!” Robert B.

“I would definitely use Urgent Care again and recommend others to do so as well.” Shelby M.

“I was out of there much quicker than I expected. I’m always pleased when I can say that.” Nancy E.

“I’m glad I found you open on a weekend. I would return or recommend AFC to anyone who doesn’t feel well. Thank you so much.” Debra G.

“I am a nurse and have actually never been to an urgent care center. I had been taking over the counter medications to no avail and felt pretty miserable. I had a preconceived notion that I would be seen by a “Doc in the box” and would hopefully get someone that could help me. I was pleasantly surprised of how quickly I was seen. Dr. Harris was very pleasant, sympathetic, and thorough. I was in and out quickly, but felt well taken of and not rushed. I felt so much better the following day after starting prescribed medications. I really appreciate the time he spent with me and will definitely return in the future if the need arises.” Patricia M.

“A great experience. Will definitely go to Urgent Care in the future.” Ronald F.

“They all were very friendly! I would most definitely go back if I needed too. No need for improvements!!!” Tiffany R.

“Very competent and friendly staff. I highly recommend this location!” Andie W. 

“Fantastic medical assistant that took me back to a room and took my vitals. He was very friendly and me feel at home. Wish I knew his name.” Robin H.

“We use the Hwy 153 location any time our PPC cannot see us quickly. We love it and highly recommend it.” Anthony B.

“Felt very good about both of my visits. Welcoming staff all around. Sympathetic to my needs/ condition. Follow up phone call the next day was appreciated.” Tony S.

“I was happy with the visit. Especially the doctors concern and his no nonsense approach toward my treatment. Diagnosed with an upper respiratory infection a comprehensive treatment was ordered.” Charles D.

“Came in with a migraine and the Dr. was so nice she gave me a shot and within 30 minutes I was better.” Tonya C.

“I went on the Thursday before Christmas. Everyone that I spoke with understood that I wanted to get well quickly so that I could enjoy a weekend family gathering. I started feeling better the next day! Many thanks!!” Sue C. 

“First time to visit and it was recommended by a friend. SOOO easy and quick!! everyone was so nice! we were in and out in no time!! Will be back!!!” Holly A.

“The Doctor I met was super nice and she had a nice smile. She was understanding and explained everything. In fact, all the doctors at this location are “Outstanding”. Wish other doctors were like them.” William A.  

“Staff was efficient, friendly, professional, and prompt during my Friday visit. Really appreciated the follow up phone call on Sunday with the blood test results. Excellent facility.” Vanette H.

“I recommend urgent care to anyone that says they are sick and might need to go to a doctor. I have nothing but positive experiences when I have been to urgent or taken my son.” Patricia S. 

“Staff was very friendly facility was very clean I was in and out of there very quickly and without a problem one of the best urgent cares I’ve ever been to.” Brandon G. 

“Except for feeling so bad it was a pleasant experience. Everyone was professional and kind. I appreciated the follow up phone call.” Beverly G.

“The staff was great. Dr. Alan was very friendly and helpful and recognized me from the last visit. The follow up call was great. Thank you for the great bedside manner.” Kim P. 

“Very pleasant staff and helpful doctor. I am thankful the center is close.” Joanne P.

“This was my first visit to AFC and it was a very positive experience from the front desk to the medical staff. Dr. Von Gremp took the time to thoroughly explain my diagnosis and treatment plan.” Charlotte D.

“Wait time was minimal and everyone was extremely kind at the end of a soggy and I am sure busy day. Best experience I have had at a doctor’s office in a long time. I will definitely recommend them.” Leslie K.

“I was certainly impressed with this Urgent Care facility! The employees were very professional, but also friendly, and helpful! I have been to several other medical facilities in this area, but never one that impressed me like this one! The place was spotless, did not have to wait very long and the doctor was, super! We have several other quick care places, but believe me, some of them are filthy! I do not understand how they pass JCAH inspections! There are a couple here that I will never go into again! It is so nice to have a clean place that you go into and receive such good service and have professional employees! I have recommended AFC Quick Care to several people and will continue to do so! Thank you so much for your nice Doctors and your great employees! And last, but certainly not least, thank you for making this clean facility convenient for us!” Carolyn W.

 “Very nice and thorough place to get quick service and results. The doctor and facilities are quite classy. Thanks.” David W. 

“My nurse was so nice and professional. His name was Chad. I had to get a shot and I barely felt it. The entire staff was friendly and facility is very clean. I liked the TV in the waiting room on HGTV. Even though I was in and out in an hour, it helps pass the time while you wait. I will go back there again instead of my primary care when possible.” Rhonda M. 

“Chad was super nice! Made me feel comfortable right off the bat!” Alicia C.

“Everyone was polite and the office was clean, the doctor was great explaining and resolving my issue.” Paul M.

“Thank you for being so convenient and I have never had to wait a long time to see Dr.” Neana M.

“Everyone was just amazing as always!! I am so glad there is a place close by that I am able to take my children to when I can’t get them to their regular doctor.” Melissa S.

“I love this place and recommend it to all my friends. The best part is getting in and out quickly.” Patsy W.

“We have an urgent care facility closer to our house, but I prefer to make the 10 minute extra drive time to go to AFC Urgent Care in Hixson. I always feel like AFC is thorough, and attentive to my needs/concerns. Two thumbs up!” Kelly C.

“Great place to have available to me. I’d recommend it to anyone.” Charlotte M. 

“Wish all my doctor’s visits went as well as my visit there did.” Donna K. 

“This visit was just a sports physical and was quick in and out, and each time we’ve used this office, it’s always excellent service, and friendly, helpful staff.” Jennifer J.

“I was well pleased of the quick response and helpfulness. They were professional and kind and understanding.” Guy T. 

“The front desk was very welcoming, the nursing staff was great, and Dr Alan was very thorough and gave my son the best care. He is an amazing physician. Great experience. I will definitely return to the Hixson facility when I ever need them.” Kristy V.

“My visit was good. I was very sick and I was seen very quickly. I appreciate the attention I was given and the friendliness of everyone. I have and will continue to recommend this to all who need a doctor.” Sharon B.

“The Doctor that attended me was “Outstanding “. Wish more were like him. In fact the Doctors that have attended me at this location were some of the best. Thanks for being there.” William A.


“I find Urgent care helpful and convenient. I am able to be seen in a reasonable amount of time and always feel that I have been prescribed the proper solution so that I am feeling better soon. Thanks for your help.” Karen B.

“I am so grateful that AFC is in my area of Chattanooga (Hixson). I have loved just walking in after hours of my primary doctor or week-in when they are not opened. Thanks You AFC!” Dianne J.

“Staff was friendly, helpful, and attentive. I always go to AFC when I can’t get in to see my PCP. I have tried others but was never satisfied. They are the only we walk in clinic I use.” LouAnn B.

“My experience was great. I appreciate not having to wait all day. Very timely.” Frances S.

“Within a few hours of checking out, I was feeling some relief. I like that I was treated for an infection by antibiotics, but was given a pain reliever that helped that same day. I also appreciate that a culture was done to check that I was on the right meds. It turned out that I needed a different antibiotic and that it was promptly called in for me. I always know that the staff will listen to me and do a good job of treating me.” Damarest J

“I was there only for a pre-employment drug screen, but everyone I encountered was wonderful and professional! I would feel comfortable using you for an urgent illness in the future if needed.” Sharon C.

“Everyone was helpful and courteous. They asked questions and answered my concerns. The doctor was very nice and his suggestion on my treatment helped immensely. The rash has since cleared up and I’m very relieved. Thank you to all your kind staff.” Rita W.

“This was my first experience with a “doc in a box,” and it was fabulous! Everyone was friendly, the place was clean, and I got just what I needed. Thank you for a job well done.” Tanya A.

“The doctor’s diagnosis was right on the money and my problem cleared up within a few days! It was a great relief to get it right the first time.” Dennis T.

“I was there for a pre-employment physical and drug screening and things went quick and thorough and the staff was extremely nice.” Stephen W.

“I am in the Medical field and was impressed with this office. Good job.” Debbie G

“Thank you very much for offering an enjoyable, honest, and respectful medical service to me and my whole family. We prefer going to your medical practice over our own physicians because of the quality care you offer especially when one is not feeling well. I am very grateful that this medical option is available to me and my family.” Kristen G.

“Everyone there was really nice and helpful to me. I left very satisfied with the service that I received and will go there again if I need too.” Nancy H. 

“Brought my grandson in for second time with strep. From the minute you walk in the door, to the minute you walk out, the visit couldn’t run any more smooth. All staff are so pleasant, friendly and efficient. The waiting room is so clean and spacious. I can’t say enough good things about AFC. Thank you for caring.” Shirley H. 

“I truly appreciate how friendly everyone was! I walked in 15 mins before close and was treated as if I was the first patient through the door in the morning. I know everyone must have been ready to go home, but I would never know that by the way the staff treated me. The doctor took his time and made sure to answer all my questions. I actually recommended AFC to someone today. I would like to say thank you to the wonderful staff who worked Mother’s Day, my day was improved because of you!” Shayna W. 

“This was my first visit to your facility (or any instant care facility). Yours was recommended by a friend, and I found it efficient and thorough. Should I need care again, I definitely will return to this facility.” Peggy W. 

“I’m grateful to have your services available in Hixson. I trust the doctors, and all of the staff are friendly and professional.” Carol H.

“I was very impressed with the treatment I received. I liked it so much that I ask the Doctor if he could be my Primary Care Dr. He was so caring and thorough. I’m thankful that we have this service so close to home when urgent care is needed. Thanks, and God Bless to the staff and all who work there.” Sherry M.

“I was very pleased with my two visits to your facility…it was new and clean. Everyone was friendly and efficient. I have told several neighbors and friends about Urgent Care, Hixson. I was happy to have an MD take care of me, not a physician’s assistant. The paper work I went home with provided lots of information which I referred to several times at home. Thanks for good care.” Janet R. 

“This Urgent Care location is the one that I use when I am not able to get an appointment quickly with my doctor. I have always received the best care when I need it. Thank You.” Sam M.

“I am very grateful that AFC is always so handy and helpful when needed! The staff and the doctor on duty are always friendly, courteous, and professional.” Robert M.

“Everyone was professional and caring and it was very much appreciated!” Bill R. 

“I am thankful for the service I received. My granddaughter recommended AFC when I asked her about walk-in clinics. As usual, she was right!” Joanne P.

“They were very professional and really helped me clear up any confusion of my sickness and how to treat it. Since then, I have recovered 110% and I am back to regular daily schedule.” Marjorie S.

“I was feeling really sick, but from the front desk to the doctor and nurses in between, I felt everyone, genuinely cared about me. They were professional, yet kind. And I liked paying before I went back. ” Cheryl W.

“Thank you for seeing me on Sunday. Y’all were very helpful and nice.” Laymen L.

“I was taking care of exactly the way I thought I should have been.” James K.

“My family and I have received good, professional care at your facility in Hixson. We feel blessed to have it as a resource on the weekend.” Patricia P.

“My experience at AFC Urgent Care is always great! This time I took my 20 month old, since we couldn’t get into her normal physician. Everyone was super sweet to her and tried to make her feel at ease. I really appreciated that!” Abby C.

“Have been several times, everyone is polite, I have not had to wait long, would have been a lot longer wait in emergency, and the one I use is very close.” Virginia M.

“Good experience. Wait time was short. Doctor seemed very knowledgeable. Very nice facility.” Tamala W.

“It was a great experience for my 87-year-old mother. We were in and out quickly, but we didn’t feel rushed in the exam room. Everyone was very friendly and professional–wouldn’t change a thing.” Phyllis Williams

“Staff were friendly. The wait was reasonable even during flu season. The doctor did not seem rushed and took his time in explaining treatment options.” Sandy S.

“Everyone was very attentive and we felt well taken care of. They also did a followup call to see if we were improving. Thank you.” Sandra C.

“This was my second time visiting Urgent Care, and both times I could tell they really cared about me and my needs, and they fixed my problems perfectly. I just wish I could make someone there my primary care doctor. Thank you Urgent Care.” Vincent E.

“We visited from out of town. Recommended by our son, a chiroptactic physician in Chattanooga. Glad we found you!” Linda H.

“This was my second occasion to come to the clinic. It is very clean and comfortable. Everyone was very nice and attentive. I am very pleased with my care. I am glad we have this clinic in our community.” Peggy M.

“The entire staff was very friendly and I felt they wanted to see that I got better. I would not change anything and I will recommend your office to my family and co-workers. (I was actually encouraged to go to AFC by one of my co-workers.)” Nancy H.

“Professional, quick, thorough assessment.” Cindy T.

“When I’m sick and need to see a doctor AFC Urgent Care is where I’ll go! I called my primary care Dr. and no appointment available. I was told to go to the emergency room if I needed help. Glad to know a Dr is available when really needed. Very professional” Kathleen P.

“I have had several visits to this facility, and each time I have been very pleased with the office staff, nurses, lab techs, and both doctors. They are friendly, listen well, and are concerned about patient care. I highly recommend this facility.” Michele B.

“My visit was met with friendly staff and prompt service. Every person there was polite and helpful. The doctor did not rush me, they gave me the information I needed, and his compassion and competence showed through in his demeanor and voice. It was a very pleasant visit. I cannot say the same for one of the other walk-in clinics in town, but I can say that I will recommend this AFC center to people I know who might need your services. ” Martha I.

“All staff and Doctors were professional and helpful toward my care. Will recommend.” Roxanne A.

“I’ve been impressed with my visits to Urgent Care, confident that I’m checked thoroughly, questions answered and the right things prescribed for my improvement. It’s convenient for me and I will be back.” Karen B.

“The front desk told me they have you in and out within an hour. It was less than 30 minutes. I was impressed with the staff and facility. Will go back there again if needed. ” Winifrede W.

“It was nice to get a call from the office checking to see how I was doing and asking if I had any questions. I did have a couple of questions and the nurses station answered them for me. She was very nice to talk to, very professional.” Karen B.

“The entire staff was wonderful. Dr. Allen explained my situation very thoroughly. Thanks for an excellent experience” Mary H. 

“I had a good experience while at the clinic. The staff was friendly and professional. My wait was very short. I was feeling very badly so that was important to me.” Sharon B.

“Everyone was professional and courteous. All my questions and concerns were addressed. The doctor gave me the meds I needed and explained what to expect. I especially liked that I was given thorough written instructions. I will use this clinic again and recommend it highly.” Jacqueline O.

“I was so glad they took my insurance & that I was able to get in to see the doctor so quickly!” Melanie G.

“We visited this clinic while on vacation from Mississippi. The staff was extremely polite and helpful. I had to call back a couple of days later to ask for additional antibiotics. The nurse was incredible. We visit Hixson often and I am glad to know that this level of care and service is close by.” Karen G.

“The center was very bright and clean. Everyone was very nice.” Terry R.

“I love how the staff and doctors were very friendly and understanding. I recommend AFC to all my friends and family. Thank you for taking very good care of me on my visit. You are number 1 in my book. I will keep coming to visit for my medical needs.” Melissa B.

“I had a very good experience with your staff. It is nice that they followed up via phone call three days after my visit to check on my health.” Jordan O.

“Only 5 minutes from my home. I was expecting to have an extended wait since it was on a Saturday afternoon–turned out to be a very minimum waiting period. Everyone was very professional and I saw a doctor and was out (with an Rx written) in 10 minutes. I was also instructed to follow up with my primary physician in 10 days and given written instructions. Overall experience was excellent. I will use this clinic in the future.” Sandra R.

“Everything was perfect in every way.from the time I walked in the door until I left. Thank you.” Anna P.

“Appreciate your presence in the community. We came in late from out of town and needed to be seen and having you there was very helpful.” Jenny F.

“Just what I needed when I was sick. I am so pleased with your services.” Virginia W.

“I was sick and they did everything they could to make the experience positive!” Dorothy K.

“Great experience. Treatment was what I had hoped it would be. PA was knowledgeable about asthma and prompt treatment. Very happy overall. Would not hesitate to use facility again.” Etta T.

“I had went to AFC Urgent Care to take a drug test for work. I could not not have found a more friendly place. Everyone made me feel right at home.They were very kind and courteous. I liked that a lot. That was my fist experience with AFC Urgent Care and I will recommend this to all my friends for sure.” Dan F.

“Doctor was great and the nurses were patient with my daughter.” Juliet T.

“Awesome care. Thank you so much!” Rebecca W.

“The staff there is very friendly and very helpful. I was so nervous because I thought I had broke my foot and I have a toddler at home. The Dr was very comforting and explained the difference between a break and a sprain and put my mind at ease before even getting the X-Ray. I highly recommend this place to anyone.” Jessica M.

“I actually prefer coming here over my family doctor. So much easier and convienient. I also like the follow up call a few days later!” Cathy D.

“Very fast and professional. Staff was super friendly and very nice.” Don S.

“I honestly can’t think of anything to add. I like my family physician but I honestly like AFC more because I don’t feel like my time is being wasted waiting in a room and having to repeat the same things to several people, often without receiving complete explanation/resolution to the problem. Thank you so much for making me feel cared for and respected!” Vincent G.

“My visit was quick and everyone I came across in the clinic was very professional.” Michael B.

“Fast service and a very nice new facility.” Margaret T.

“This was my second visit to Urgent Care. I am pleased with the attention I received. My primary care doctor could not see me for 2 weeks and since I had pneumonia, I needed medication. The doctor listened to me and asked the right questions to properly treat me. My wait was less than 10 minutes.” Eleanor M.

“It is a wonderful place to go.” Katherine D.

“The doctor, as well as entire staff was very helpful, explained all procedures, and professionally friendly! I am glad I went!” Juan D.

“I love AFC. I always have a great experience! The follow up phone calls are great. They have been very helpful the last 2 visits because I did need additional support. I have recommended to others many times!” Krissa G.

“Just glad you are available and I appreciate the staff–from front office to nurses to doctors.” Deanna H.

“I was very sick and not feeling well at all. Staff and doctor were excellent… thank you.” Gloria P.

“Although I was nervous about my reason for seeing the doctor, the staff helped me feel at ease and really seemed concerned about helping me get better. Thanks for taking care of me.” Steve B.

“I know that I will be well taken care of and not have to wait for hours to see a doctor. Thank you!” Dolores I.

“Love your medical staff!! Thankful that you were able to get me in and out in about an hour.” Carol J. | Hixson

“Upon my arrival with my 4 year old daughter I immediately assumed the wait would be lengthy due to the full waiting room. We were seen much sooner than I antcipated, thankfully. Dr. Rudolph is always kind and present. He sits down and takes the time to by only speak but to listen. I didn’t fee like he rushed us through and left feeling confident in her diagnosis. The front staff was kind and quick. They knew what they were doing and did it efficiently while also being friendly. I’ve never been big on walk in clinics but I’m a fan after visiting this location.” Alison D | Hixson   

“This office is our first choice when someone is sick or has an injury. Easier to get in and see a doctor than our primary care physicians, much quicker than ER if its a break or sprain, stitches, etc.” Iris J | Hixson   

“I love this walk in clinic I always take myself and my three kids there. The doctors are very friendly and extremely nice.” Brittany B | Hixson 

“I really appreciate this office. They respected my time and took care of me.” Karen C | Hixson   

“I believe this has been my third visit here and each time I have been well treated and cared for. Everyone is friendly and attentive to my concerns and each time my issue has been resolved. I am also grateful for your early office hours.” Ann K | Hixson   

“There are several clinics in Hixson but this is the only one that we want to use.” Ronnie C | Hixson

“I have been to the office for illnesses, to ear infection and most recently for a piece of glass in my foot. I have always been taken great care of and was seen quickly. Thank you!” Angela M | Hixson 

“Everyone was wonderful! Took great care of my daughter. Meant so much that staff went the extra mile to make us feel welcome.” M W | Hixson  

“I couldn’t ask for better care.they treated me with dignity and respect ,they were concerned with my health.wonderful attitudes.” Terry M | Hixson 

“I was very surprised by both the friendly attitude and thorough care I received from every staff member! This urgent care is really a cut above the rest. My experience was one of the most positive I have ever had at any doctor’s office. Dr. Rudolph was kind and really seemed to listen. Nurse Cindy explained everything in an easy to understand manner and was so friendly. I will definitely used this center again if a need arises!” Meghan J | Hixson   

“This is my second time using this facility. First, I appreciate having a place to go if sick on the week ends. Second, I didn’t have a long wait even though there were several patients ahead of me. It appears your procedures in place help eliminate long waits especially when you have a history established with a patient. Third, I am thankful you have technicians, business staff, and doctors willing to work week ends. Finally, I was impressed by the cleanliness of the building both outside and inside which helps in controlling any diseases brought to and inside the building. Well done! Thank you to everyone at this facility.” Rick E | Hixson 

“When I was young and fall down my mom was always there to hurry and fix my booboo .with loving care.I couldn’t have been treated any better than if mom was there with your staff….I felt at home and no worries. You guys are awesome!” Matty J | Hixson 

“Best walk-in clinic I have been to. Definitely will use it again.” Gary H | Hixson 

“The entire team was wonderful. I have visited this facility three times now and have been highly impressed with the level of service each time. The staff is absolutely fantastic!” Michelle C | Hixson 

“I have visited the office several times. The personnel has always been very helpful. I would recommend it to anyone.” Gayle Long | Hixson   

“I was very impressed with the doctor and the staff was very friendly. Explained everything I needed to know or what questions I asked. I was very happy and was able to continue my vacation as planned. I would recommend the facility to anyone.” Patty Thees | Hixson   

“It was a good experience. Everyone was kind, compassionate and caring during my entire visit. I would recommend highly.” Jackie Yetso | Hixson    

“Our visit was great! I had my almost 18 month old and she was having some respiratory problems. The staff came out to the waiting room and began checking her almost immediately. I was very pleased with the care we received. We saw the nurse practitioner, Jesse, who was great!” Misty West | Hixson   

“I had just moments earlier tried to go to a nearby clinic that I regularly go to. It was 30 min before closing and they had the door locked and would not take me. I was afraid the same thing would happen at AFC, but you guys gladly took me in. All of the staff treated me as if I was the first patient of the day. Not like someone who had walked in just before closing. I will be going to AFC from now on.” Gregory B. | Hixson 

“I was in and out quickly. My time was very respected and I appreciate that.” D A. | Hixson   

“I am amazed with your speed and efficiency of handling my persistence coughs, I was treated with steroids shots, and provided a necessary prescriptions. Eventually my cough stopped……I felt great since then.” Michael B. | Hixson   

“Such a great experience! I took my daughter here when she severely reacted to wasp stings! They got her in right away; the place was clean; the front desk was super friendly; they called my insurance so I knew exactly what to pay; and the doctor as great with her! A year later when I sprained my foot and ankle, I immediately knew to go back! My experience was the same! In fact, I recommenfed AFC/doctors express to a friend just this afternoon as an alternative to going to the ER over her daughter needing stitches. Everyone was so friendly!” Grey B. | Hixson   

“My family uses your clinic all the time and we are always pleased with the great care your staff provides.” James P. | Hixson   

“My visit was more pleasant, more thorough, and quicker than my primary care physician’s office. I was more than pleased with the Doctor and all the staff. Thank you for quality care and service!” Wendy H. | Hixson 

“Loved this facility. My two year old daughter was the patient and from the front desk to the nurses and the physician herself they treated us like their first priority. THANK YOU!” Maribel G. | Hixson   

“It was our first time here. Staff were amazing and super super nice! Very kid friendly environment and quick in/out time! We will definitely go back here when needed.” Amanda B. | Hixson  

“I was impressed the actual doctor called to check on my progression.” Joan H. | Hixson   

“Although I do not enjoy going to the doctor my visit was very pleasant. I was in and out in less than an hour. I will definitely keep this office in mind for my medical needs in the future.” Dona T. | Hixson 

“No complaints! Very clean office, and always very quick and thorough. My kids feel very comfortable with them as well and when they are in pain they do so well with them! That, I love! Such caring nurses and and doctors in the this office!” Sashual P. | Hixson  

“This was my second visit in a week… the first for my daughter and the second time for me. I’m so thankful Hixson has an Urgent Care like this.” Melissa M. | Hixson

“Impressed with the great care and concern the staff took with my granddaughter.” Rhonda B. | Hixson

“I was very happy with the staff! They were all very friendly and caring!” Cassie P. | Hixson

“Everyone was very kind, service was fast and I got the help I needed.” Sarah B. | Hixson

“Fast and so much more convenient than the ER” Tina McDonald | Hixson

“I am very impressed that while I was filling out this form someone called from AFC for feedback. What is really important is that you want to give good service. When the will and determination is there one always finds a way to do a good job.” James B. | Hixson


“Keep up the good work!!!!” Christian K. | Hixson

“I appreciate the fact that there wasn’t an extremely long wait time and I was able to get X-rays at the facility.” Latwanya A. | Hixson

“We had a great experience at AFC. The staff was very nice and catering to my daughter. I will definitely continue to go there and recommend this place to my friends and family.” Bryan B. | Hixson

“Everyone was kind and caring even though we came in within an hour of closing. They did a great job both days we were there. I thought it was great how they provided us with our X-rays for our other doctor. Your nurse even gave my son lessons on using his crutches. Awesome Job!” Bethany N. | Hixson 

“The doctors are knowledgeable and take time to explain the diagnosis and treatment. I would definitely recommend AFC/Doctors Express to family and friends.” Michele M. | Hixson

“I dreaded going to a doctor to get X-rays but this visit was a breeze. I will go again and I told my family about it.Thanks for great service!” Robert G. | Hixson 

“Everyone was absolutely SUPERB & I cannot find all the words to accurately describe how blessed we are to have been introduced a year ago to your outstanding, caring staff.” Clarice J. | Hixson

“It was the best walk in clinic I’ve been to. I waited in the waiting room 10 minutes, and was called back. The dr was in within a few minutes, [and] I was on my way.” Mary O. | Hixson

“I’ve never been treated so kindly by a team of medical professionals. It’s tough to drag yourself out to see a doctor when you’re sick and I was extremely grateful for the short wait time, I was in and out in under an hour.” Amber B | Hixson

“AFC/Doctors Express is the best clinic in Hixson!” Jason D| Hixson

“We always pick AFC/Doctors Express because of the short wait time and the excellent care we receive. We have visited numerous times and have never had a bad experience.” Connie A. | Hixson

“This is by far the best walk in clinic in town.” James H. | Hixson

“Thankful you are in my neighborhood when I need care. I prefer to go here for minor illnesses and will continue to visit when needed.” Lauren O. | Hixson

“Dr. Broyles was so nice and professional. I am a Rad Tech at local hospital, I will return here, if need be, instead is our ER.” Olivia W. | Hixson

“Your staff, both at the desk, the nurses, and the doctors, work at a very professional level, but at the same time, they are very warm, friendly, and caring. I was very impressed, and I will not hesitate to tell my family and friends about you. You all are doing a great job, and I will be seeing you again as my medical needs arise. Again, thank you.” R. Dennis | Hixson

“I was impressed. Not at all what expected. I will suggest AFC/Doctors Express to everyone. Thank you so much” M. Jones | Hixson

“Great visit! Always feel very comfortable going here for any medical needs! Great nurses! Everyone is kind and helpful! I would definitely recommend this place to both friends and family!” Bryn D | Hixson

“I don’t know how you could do any better. This was my second visit and it is reassuring that you are there whenever I might need you.” Pamela E | Hixson

“I think you guys are wonderful!! A breath of fresh air in health care. Keep doing what you are doing and I’ll keep coming back!!” Teri G | Hixson

“I’ve never had a bad experience at AFC/Doctors Express. Each of my family members have been treated on occasion and we have all left feeling satisfied and happy with our experience. I will continue to recommend this location to friends and family, as well as visit next time I’m in need of medical care.” Meg M | Hixson

“We appreciated the compassion and empathy! And the expedited service! Thankful that we were referred here!” LeBrea F. | Hixson

“Overall, this was the best Dr appointment EVER, for myself or any of my 3 children, that is saying a lot.” S. Perry | Hixson

“I would not recommend any changes. Everything was like clock work. It was very clean. Everyone was professional and friendly. The doctor was very friendly and put me at ease. He had compassion and took his time with me. I would recommend AFC/Doctors Express!” G. Dove | Hixson

“Was great, very warm and compassionate.” B. Lehmkuhl | Hixson

“The Dr that I saw was very professional but down to earth at the same time. An office where you actually felt cared for and not just another patient.” C. Potts | Hixson

“Very Impressive!! The diagnosis was accurate , the electronic prescription service quick , the Nurse practitioner and doctor both friendly and welcoming. My wait was very reasonable. Thank you” W. Moberg | Hixson

“The team at AFC/Doctors Express were genuinely concerned about my health and what was needed to help me feel better. Everyone was thoughtful and respectful. The call back to check on my status was very important to me because it reinforced I wasn’t just a dollar sign but someone they cared about. Keep up the good work!” Sandra S. | Hixson

“Staff was SUPER friendly from the front desk to Jessi the Nurse Practitioner!!! I was in and out in no time plus they called in my prescription instead of writing it down and waiting it to be filled. Thanks for the outstanding care” Meyoshia P. | Hixson

“This was the best experience that I have ever had at a doctor’s office. I was so upset when I went there and the nurse calmed me down and even gave me a hug. The doctor was so nice and personable. I already recommended this place to my Mom.” Millicent H. | Hixson

“I had the best experience I believe possible. The complete staff were incredible. I felt compassion from everyone involved in my care. You all are an inspiration. The medical staff presented themselves in a manner I could only appreciate. The friendly banter was great, I felt at home. Keep up the great work. Thank you” Ronnie P. | Hixson

“AFC/Doctors Express is the best urgent care in Hixson TN. Thank You.” Larry S. | Hixson

“I had a great experience! Was in and out in like 25 minutes. Super professional and nice offices! Will definitely be going back!” Kathy B. | Hixson

“AFC/Doctors Express is everything I could want in a family Doctor unfortunately they are an urgent care which is a great plus for me too! The staff is very pleasant and easy eager to listen to you and are very prompt and thorough! The doctor was awesome and even returned to see me after my X-ray and my breathing treatment. I was so impressed with the treatment and the extra information I received that related to my prognosis. This office is very up to date that includes a print out for me that I could review later. Thank you so much for your personal touch.” Joseph W. | Hixson

“I have been to AFC/Doctor’s Express several times. Each and Every time I have came for myself or my boys I have always been very pleased with the doctors and staff. I work at a doctor’s office so I know how great it feels to have someone tell you what a great job you are doing. Everyone there does a great job!!! Keep up the good work and Thank you for giving us an alternative place to go beside’s the Emergency Room.” Cindy B. | Hixson

“I absolutely love the care and compassion shown by the support staff and doctors at this location. This most recent visit the doctor was very precise in her attention to me – listening closely and following through with x-rays and calling me with the radiologist’s report. AWESOME!!” Karen H. | Hixson

“My visit was very kind and caring and everyone had a smile on their faces,felt very welcome and important, unlike other facilities where I have been made to feel as if I just made their day longer or I was in the way, I know this sounds ridiculous, but it is how I’ve been treated at other non AFC/Doctors Express facilities, Thank you for your professionalism and kindness with smiles.” Jason C. | Hixson

“It was wonderful to have somewhere to take my child on a Sunday other than the emergency room. I feel like the care was as thorough as his regular paediatrician, so I didn’t feel like I needed to take him to see his doctor on Monday to be re-checked. I would definitely use AFC/Doctors Express for my children or myself again.” Monica C. | Hixson

“I was in this office twice in a week. The first time with the flu (yuck!), and the second time 6 days later needing stitches. Both times I was seen promptly and taken care of within an hour max of my arrival time. The receptionists were both extremely friendly. Not only to me, but to the other patients as well. Both the Dr’s and nurses I saw were bright and very knowledgeable. I left both times with a great experience! Would, and will, HIGHLY recommend this office to friends and family!” Kathryn M. | Hixson

“I want to thank everyone in the facility for providing me with the best care. I was horribly ill, and everyone had such a big heart. I was greatly impacted by the knowledge I learned about my condition, and by the wonderful staff. Keep up the good work. I wish all facility and staff was as great as yours.” Sydney F. | Hixson

“I was very pleased with my visit and I couldn’t suggest anything for improvement. I was waiting on my doctors office to schedule a cat scan and I was hurting so bad and got tired of waiting that I went to the clinic and they scheduled a cat scan for me immediately. Thank you to the entire staff for caring for me.” Kathleen C. | Hixson

“I absolutely LOVE this place!!! I had been suffering for three weeks. I had been to my PCP and the CVS Minute Clinic, and had been given the wrong diagnosis. The doctor I saw, set me on the road to recovery. I’m extremely grateful.” William G. | Hixson

“This was by far the best experience that I have ever had at ANY medical office. Dr. Ballard is a true blessing. My back was killing me and she showed that she truly cared as she listened to me. If I ever need any medical care, this will be my first place to turn to! All of the staff were polite and helpful. Thanks!” William G. | Hixson

“Loved the physician and the attention paid to details of my injury. Would use this service again. Much better than my PCP experience.” Stephenie B. | Hixson

“AFC/Doctor’s Express was great. I had additional symptoms show up later so I called and they answered my questions and called in a prescription for me. I will definitely go back.” Samuel L. | Hixson

“It was such a relief to know I could have my child seen in a short amount of time, instead of spending hours in a waiting room. We will definitely be back.” Stephanie O. | Hixson

“I have been to this location several times and received amazing care. I love that they call to check in on me, and that they call me with lab results. With any other provider, I have to go online and view them, or have to call myself and ask for them. I have recommended this center to all of my coworkers. The care is quick, friendly, and so genuine.” Leeann S. | Hixson

“I was very impressed. I am a nurse so I can be overly critical at times. I also liked that they called to check on my child 2 days later. Very impressive.” Jennifer L. | Hixson

“I brag on this place each time I visit them. I could not ask for better service. Thank you so much.” Barbara S. | Hixson

“My husband had to go to your office for a toothache. The office staff and everyone was so nice, and they even called with a follow up to see how he was doing. That speaks volumes, and I wanted someone to know how much that meant to my husband as a patient.” Velvet G.,Residency Coordinator for the Emergency Medicine Residency Program at the University of Tennessee Hixson, Erlanger Health System

“My regular doctor is very good, but I like how fast I get in and out at AFC/Doctor’s Express. I had a heart attack in 2004, had a four-way bypass, and have had 19 stents in the last 3 years, [so] I can tell when doctors and nurses know what they are doing. I would put you up against any doctor or hospital. They cannot compete with the outstanding services [at AFC/Doctors Express]. I already feel 100% better. I will be able to return to work tomorrow.” Timothy W.

“I was taking my son to the ER for a possible corneal abrasion when I noticed the walk-in clinic. It was very close to closing time, but Dr. Baysden was beyond wonderful. The entire staff [was] so friendly, professional and helpful. I would highly recommend this urgent care facility to anyone. I don’t believe I have ever gotten better treatment anywhere for myself or my children, and I have been an ER nurse for close to 21 years.” Kellie W.

“It was a wonderful experience! I was terribly sick at the time of my visit, but Dr. Ballard explained everything to me and put me at ease. Best of all, she didn’t treat me like a lot of other walk-in clinics do, like I’m just a number and not a person with real needs. I will be returning to AFC/Doctors Express in the future for any needs that may arise. I honestly like this office and providers significantly more than my PCP.” Mary E.